Best Hotels in the World: Spring 2017

“Fly and flop; heads in beds.” Those the early memes of Expedia. When the OTA (online travel agency) first launched in 1996, we considered hotel beds commodities, interchangeable experiences, mattress widgets sold in electronic bits and bytes, but without the burden and costs of storage or shipping (good luck, Amazon). We bought hotel room futures […]

Richard’s Picks: Best Hotels in the World, Spring 2016

In the early days of Expedia.com, our business strategy was based on the agency model; taking a small commission on every hotel booking. Problem was, it usually cost more to process a booking than the commission brought in, so what we lost in margin we made up for in volume. Then a brilliant colleague proposed […]